CleanNestBuilt on trust, from day one.
Every cleaner goes through the same review and screening before they step into your home. Homes are verified too, and a real person follows through if anything goes wrong.
Reviewed, screened and held to one pledge
Background checks
Every cleaner passes a background check before onboarding is complete. We cover the cost, so it is never charged to the cleaner.
Reviewed by our team
Every application, with a photo, is reviewed by a person on our team before a cleaner can take a job.
A shared pledge
Every cleaner agrees to our pledge on products and shoe covers before their first job.
Gentle products
Products chosen for homes with kids and pets. No bleach or harsh chemicals without your permission. If a job needs something stronger, your cleaner asks you first.See our promise →
A clear standard for every clean
Cleaners work through a room-by-room checklist on every job. Nothing is charged when you book. After the clean you tap Confirm, or we charge your card 24 hours later unless you report an issue first.
Safety works both ways
Homes are verified too
Homeowners confirm their address and add a quick photo, so cleaners know who they are meeting.
Named, confirmed jobs
A booking is confirmed only when a cleaner accepts it. You see their name, and they see the job details, before the day.
A safety stop for cleaners
If a cleaner ever feels unsafe, they can leave the job and tell us. They are never penalised for putting safety first.
A person owns every problem.
If a cleaner runs late or cancels, if something is missed, or if anyone feels unsafe, a real person on our team takes it on and follows it through until it is fixed.